RETURNS CENTER

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

COMMON RETURNS QUESTIONS

What is your return policy? 

We know not everything works out and we want to help ensure you look fabulous in everything you purchase from us. We are here to help. We will gladly accept select unwashed, unworn, and unused merchandise within 30 days of fulfillment date for exchange or refund. All original tags must be attached. Shipping charges and Route Insurance are not refundable. Clearance items are FINAL SALE and are not eligible for a refund or exchange. Please continue reading for more details and specifics regarding our return process and policy.  If you have a question that is not addressed below, please feel free to contact us at webteam@bohme.com.

Please see our complete return policy here.

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email. Please drop off your package at any USPS location.

How soon will I get my refund?

You will be notified via email when your return is delivered. Refunds are issued to your original form of payment 5–10 days after your return is received at our warehouse. Due to different banking procedures outside of our control, please allow an additional 3-5 business days for the refund to be reflected in your account.



What items are returnable?

We know not everything works out and we want to help ensure you look fabulous in everything you purchase from us. We are here to help. We will gladly accept select unwashed, unworn, and unused merchandise within 30 days of fulfillment date for exchange or refund. All original tags must be attached. Shipping charges and Route Insurance are not refundable. Clearance items are FINAL SALE and are not eligible for a refund or exchange. If you have a question please feel free to contact us at webteam@bohme.com.

What items are non-refundable?

  • Items marked as FINAL SALE.
  • Jewelry
  • Free gifts or promotional items with retail value.

What is an Instant Credit?

While processing a return or exchange via the Returns Center, you may be offered an Instant Credit code along with a prepaid shipping label. Not all orders will receive an Instant Credit code and may only be eligible for a return for a refund. If you do receive a code, you are not obligated to use it. If it's not used by the time your return is processed at our warehouse, you will receive a refund to the original payment method and the code will be deactivated. 

If you elect to use Instant Credit, here’s how it works:

You can shop now and select any item on the site. You'll use your Instant Credit code at checkout, similar to a gift card. The Credit amount will be for the amount of the items being returned. Instant Credit comes with no strings attached: any unused portion of your issued credit will be refunded after your items are received.

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